We're happy to accept returns of unused items in their original condition (undamaged, with tags and labels attached) within 7 days of delivery. Any complaint that is reported after 7 days of delivery will not be accepted.

Please note that sale items are not eligible for returns or exchanges.

The quickest way to initiate a return/exchange is to call or WhatsApp us at +91 836 988 4891, or write to us at sohome362@gmail.com with your order ID and reason for return. We’ll take care of the rest!

Any items purchased during the sale are not eligible for returns, refunds, or exchanges. Unless you received them in a poor/broken/damaged condition, we will send you a replacement of the same product. In the event of non availability of the product, we will issue a refund.

Once the product is received and inspected for eligible returns, we will send you an email notifying you that a refund has been initiated.

Refunds will be processed to the original payment method within 5-10 business days after the returned item is received and inspected. 

Please do not accept a delivery if the packaging is not properly sealed or is damaged. For order issues such as damaged or defective products, please contact us at sohome362@gmail.com within 48 hours of receiving the products, along with product images.

In case a wrong product is delivered, you can WhatsApp us at +91 836 988 4891 or email us at sohome362@gmail.com along with the product images and the order number within 48 hours of receiving the products, along with product images.